Photograph of an adult and a child hurtling down the mountain bike trails of Les Arcs Peisey-Vallandry with a panoramic view.

Our safety on the bike park

IN CASE OF EMERGENCY

Contact rescue service, dial 112 or find a mountain area staff member.

What should I do if I meet a PROTECTION DOGS ?

Some advice in case of an encounter with guard dogs.

Coach's advice on how to ski down the slopes in complete safety

For those of you who still don't know the rules of the mountain biking trails, here's a bit of material to brush up on before you come and enjoy the slopes of the Domaine de Montagne Les Arcs / Peisey-Vallandry!

Tout savoir sur la sécurité du Bike Park

What does a Bike patroler do?

The Bike Patroler's main tasks include the complete management of the bike park. This includes preparing the facilities, ensuring that they are optimally set up and safe. Next, the Bike Patroler is responsible for the regular maintenance of the equipment and infrastructure to ensure that it functions properly and lasts. Finally, they are responsible for running the Bike Park, which involves supervising activities and ensuring a smooth and enjoyable experience for users, while complying with safety standards.

How do you find your way around the resort and how do you find your way around a Bike Park track?

How should I equip myself?

To get the most out of your Bike Park experience while ensuring your safety, it's essential to be properly equipped. Here are the essentials: helmet, back protector, elbow pads, knee pads and possibly leg pads. This equipment will protect you in the event of a fall. It's also a good idea to bring gloves to improve your grip, and a mask or goggles to protect your eyes from splashes and the wind. Finally, don't forget to take a water bottle to stay well hydrated during your descents, and a telephone for any emergencies or unforeseen events.

With this equipment, you're all set for a thrilling ride in complete safety!

What should I do if I have an accident?

If I have no signal, what should I do?

In an emergency, you can always contact the 112 emergency number via your mobile phone. Even if your operator does not have network coverage in the area where you are, your device can try to connect to another available network, whether it's another operator or a public Wi-Fi network. This allows you to make an emergency call even if you are outside your usual network.

Once in communication, the people you contact will relay the alert to the emergency services. To maximise the effectiveness of your call, remember to locate yourself accurately and, if possible, use your phone's geolocation function. This information will help the emergency services to find you quickly.

What are the different types of track?

Types of slopes (for all ages) :

Green: suitable for beginners, these runs are easy with little gradient, perfect for getting started
Blue: designed for intermediate riders, these are slightly more technical with sharper bends
Red: designed for advanced riders, they feature technical obstacles, steep slopes and a variety of challenges
Black: for experts, these trails are highly technical, with steep descents and demanding obstacles

Different bike park activities:

DH: downhill mountain biking, focusing on speed and technical mastery on steep slopes
Enduro: a combination of technical descents and demanding climbs, ideal for all-terrain enthusiasts
AE mountain biking: electrically-assisted mountain biking, offering easier climbing and greater accessibility to different types of trails
Cross-country: circuits that combine climbing and descending, perfect for endurance
Gravel: designed for riding on mixed trails (dirt, gravel, road) with adapted bikes

How are rescue services provided at the Bike Park?

Mountain bike charter

For your own safety and the safety of others, please respect the following rules

The Bike Park is open to users at their own risk.
Wear a helmet (full-face recommended) and suitable protective gear.
Carry a first-aid kit.
Ensure your bike is well-maintained and carry a repair kit.
Don’t overestimate your own ability.
Anticipate your line and control your speed to avoid accidents.
When riding on paths, please be careful when passing hikers and horse riders and ensure you give way to them.
Respect nature and private property.
Only ride on marked trails open to the public.
Respect the Highway Code in all areas and under all circumstances.
MTB riding is regulated by a municipal decree which is on display at the area.

When riding on a shared footpath, be courteous to any pedestrians you meet.

THE BIKE PATROL
The Bike Patrol ensures the maintenance and safety of the Bike Park. They are expert riders who know the mountain, so don’t hesitate to ask for assistance or directions to make the most of
your day.

For beginners, the bike patrols recommend a return from the Arc 2000 valley via the Bois de l'Ours chairlift, which gives access to the blue links back to Arc 1600, 1800 and Peisey-Vallandry via the DH and Enduro itineraries adapted to your level.

For your safety it is strictly forbidden to ride up any of the tracks in the Bike Park.

Coach's advice

Hi there! Follow my advice to make progress safely!

Equipment

Helmet
Knee pads
Gloves
Elbow pads
Back protector

For your safety, you can also lower your saddle as far as it will go so that both feet are flat on the ground.

The rider position

For your comfort and safety, you can adopt the straddle position. Stand with your feet level with the pedals, your legs slightly bent and spread apart to ensure maximum flexibility.

Breaking

To hold the handlebars properly, use only one or two fingers to brake, but keep them on the brake levers at all times.
To brake, you should apply gentle, even pressure to both levers. It is best to avoid skidding, as it is dangerous.

Crossing obstacles

Gather information to identify the obstacle clearly
Rider’s position
Maintain a steady speed; you need to ease off the reins slightly so you can get over it more easily.
It is easier to cross roots at a right angle

Cohabitation

Around the resort, you’ll come across other users. To avoid startling beginners and/or pedestrians, keep a safe distance and adjust your speed.

The snail race

Side-by-side start – the last rider to cross the line without dismounting wins!

Respecting the environment

Don’t leave your rubbish on the estate; take it down to one of the bins at the resort
Please stay on the marked trails to avoid damaging the environment
If you come across a herd, it may be accompanied by a guard dog. That’s fine, but to avoid startling the dog, pass by very slowly. It’s a good idea to get off your bike and walk alongside it to reassure the dog.